SOLVED: The Case of the Missing Import Resources Wizard and Import Projects Wizard

What happened to the Project Import Wizard? (PART 2)

I do a fair bit of testing and demonstrations , whether it be Project Desktop, Project Online or Dynamics 365 PSA, but this week I was absolutely dumb-founded when I was attempting to demonstrate importing resources from an MPP file into Project Online using the Import Resources Wizard feature in Project Desktop.

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It wiped out everything

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Oh My God, here we go again…
READ: http://www.learnmsproject.ca/blog/2016/09/project-import-wizard/

So what was causing the problem this time?

 

I decided to open another MPP file that I use in my boot camp practice exercises and thought I would try the Import Projects Wizard.

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Same results!

What made things worse, was that there was no real reason for this to be happening.

I had the latest build

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I knew that the Import Wizards worked before.

In fact, I downloaded a trial on another machine and it worked with no problems with either resources or projects.

So there had to be something on my machine that was interfering when I used the wizards.

 

Then it dawned on me,
ADD-INS!!

File –> Options –> Add-ins –> Go

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At first, I cleared both checkboxes, clicked OK and tried the import wizard again.

Same result!

 

Then I tried to remove the COM Add-ins and I received the following error:

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Then I remembered that when I used Dynamics 365 PSA, I had the option to install an Add-In for Project Desktop.

 

So I went to the Control Panel –> Programs and Features and I uninstalled the Microsoft Dynamics 365 Project Service Automation Add-in for Microsoft Project

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Guess what?

It worked!!

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So it appears that the Dynamics 365 PSA Add-In breaks the Import Wizard feature in Project Online Desktop Client.

Hope this helps someone else!

Rolly Perreaux, PMP, MCSE, MCT is a Business Solutions Architect / Founder for PMO Logistics You can view his complete bio at: https://www.linkedin.com/in/rollyperreaux/

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